Returns & Exchanges

At DROOL, we want you to love your home as much as we do, which is why we offer a 30-day hassle-free return policy on all eligible decor and furniture. If your new piece isn't the perfect fit, we are here to help you find one that is.

1

Initiate Your Request

Visit our online returns portal with your order number and email address to select the items you wish to send back.

2

Package with Care

Place the items in their original packaging, ensuring all protective layers are intact to prevent damage during transit.

3

Affix Shipping Label

Print the prepaid shipping label provided via email and securely attach it to the outside of your return parcel.

4

Receive Your Refund

Once our warehouse inspects the returned items, we will issue a full refund to your original payment method within 5-7 business days.

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30-Day Window

Return within 30 days of delivery

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Free Returns

Prepaid shipping label provided

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Fast Refunds

5-7 business days processing